ASUS repair in Strathmore
CompuTech repairs ASUS laptops for Strathmore, usually as a drop-off at the SW Calgary shop. Thermal service on a ROG or TUF is a same-day bench job, which suits a drop-off from out of town.
- ✓ Free diagnosis with any repair
- ✓ One flat quote before any work
- ✓ No fix, no repair fee
- ✓ Most repairs done same day
Hours, address and more about CompuTech
| Day | Shop | In-home |
|---|---|---|
| Mon | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM |
| Tue | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM |
| Wed | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM |
| Thu | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM |
| Fri | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM |
| Sat | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM |
| Sun | 10:00 AM – 6:00 PM | Drop-off only |
- 303 Wentworth Row SW, Calgary, AB. Walk-ins welcome. Get directions →
- In-home visits booked by phone or online. Call before noon for same day.
- 403-333-3114
- Hours
- CompuTech's shop at 303 Wentworth Row SW, Calgary, AB is open Mon–Sun 10:00 AM – 6:00 PM, walk-ins welcome. In-home visits across Calgary run Monday to Saturday, 10:00 AM – 4:00 PM; Sunday is drop-off only.
- The shop
- CompuTech's shop is at 303 Wentworth Row SW, Calgary, AB. Walk in to drop a machine off, no appointment needed. Call CompuTech on 403-333-3114.
- Booking
- In-home visits from CompuTech across Calgary are booked by phone or through the site; calling before noon gives the best chance of a same-day slot.
- Pricing
- Every CompuTech repair in Calgary starts with a free diagnosis and one flat quote before any work. If it can't be fixed, there is no repair fee.
- Turnaround
- Most CompuTech repairs in Calgary are finished the same day. Calling before noon gives the best chance of a same-day slot.
- Who turns up
- CompuTech is one technician who answers his own phone and does the work himself, fixing Calgary's laptops, networks and smart homes since 2015, over 5,000 repairs. CompuTech is rated 5.0 out of 5 across 758 reviews.
- Machines
- CompuTech repairs Windows and Mac laptops and desktops in Calgary, and rescues photos and files from phones and tablets that won't start.
- Customers
- CompuTech works with homes and small businesses in Calgary. Business IT is month to month with no lock-in contract.
- Not offered
- CompuTech is not a phone repair shop, and sends a machine still under manufacturer warranty back to Apple, Dell or Microsoft when that is the better deal for the customer.
- Service area
- CompuTech comes to homes and offices across Calgary and Airdrie, Chestermere, Cochrane and Okotoks. Strathmore, High River, Langdon, De Winton, Rocky View County, Crossfield and Diamond Valley are covered by arrangement.
- Facts reviewed
- Reviewed September 2026. Hours change on the day they change; call 403-333-3114 to confirm before a long drive.
What we see most on ASUS machines
Gaming machine getting loud? Service it before it starts shutting down, not after.
Straight about the distance
CompuTech will be straight about the distance to Strathmore. We'll be honest about this one instead of pretending. Strathmore is in the wider group of communities Mo travels to, not the four towns on the daily in-home run. An on-site visit here's arranged rather than booked into a standard window.
For most jobs that doesn't matter, because most jobs are better done on the bench anyway. Drop the machine at 303 Wentworth Row SW on your way into the city, we look at it for free, we call you with the fault and a flat price, and it's ready when you next come in. The shop is open seven days, which makes fitting it around a trip easy.
When an on-site visit makes sense
Some work genuinely has to happen where the equipment lives. Network and Wi-Fi problems, a desktop that's part of a bigger setup, a small office with several machines, printers and a shared drive. For those, call and we'll arrange a visit rather than have you disconnect half a room and drive it in.
If the job is one laptop with one fault, drop-off is faster and cheaper for you, and we'll say so on the phone instead of quietly booking a trip.
What actually goes wrong on an ASUS
The ErgoLift hinge, and what it asks of the design
These are the ASUS faults CompuTech sees most in Calgary. Many ZenBook and VivoBook models use a hinge that lifts the back of the keyboard off the desk as the lid opens. It types better and it helps airflow, and it also means the hinge carries the weight of the machine rather than just the weight of a screen.
Over time that shows up as a hinge that feels loose or gritty, a rear edge that has worn where it meets the desk, or in the worst cases plastic around the hinge mount starting to give. As with every hinge fault, the risk isn't the hinge itself, it's the display cable that runs alongside it. Get it looked at while it's still just a noise.
ROG and TUF: cooling is the whole story
Gaming laptops move a lot of heat through a small space, and they do it by pulling air across fins that are exactly the right size to collect dust. Two years in, a ROG that used to run games happily starts throttling, then getting loud, then shutting itself off mid-session.
That's nearly always maintenance rather than failure. Strip, clean, fresh paste, and in a lot of cases fresh thermal pads on the memory and power circuitry. People bring these in convinced the graphics chip is dying, and most of the time it's not.
Thin ZenBooks and what you can't change later
The thinner ZenBook models generally have memory soldered to the board. If you bought one at the entry configuration and it now struggles with the number of browser tabs modern life requires, there's no upgrade for that. Storage usually can be increased, and we'll tell you whether that helps in your case or whether it's throwing money at the wrong thing.
What opens, and what ASUS soldered shut
ASUS sits in the middle of the pack. Gaming models are designed to be opened for cleaning, which is fortunate given how much they need it. Thin ultraportables are more involved, with more of the machine glued or clipped and less of it socketed.
| Part | On this brand |
|---|---|
| Screens | Bare panel on most non-touch models, bonded assembly on touch and convertible models |
| Cooling | Fully serviceable across ROG and TUF, and the single most valuable job on a gaming machine |
| Storage | Standard M.2 on almost everything current, often with a second slot on gaming models |
| Memory | One socket plus soldered memory on many mid-range models, fully soldered on thin ZenBooks |
| Batteries | Internal, replaceable, and worth checking rather than assuming |
| Hinges | Repairable when caught early, particularly on lifting-hinge designs |
One ASUS-specific note. Several models rely heavily on the manufacturer's own control software for fan behaviour and performance modes, and when that software gets into a mess the machine can feel broken while being mechanically perfect. Worth ruling out before anyone opens anything.
Service it, or spend the money elsewhere
CompuTech's straight answer on when an ASUS is worth servicing. A ROG or TUF machine that has started throttling or shutting down is almost always worth servicing. It's the cheapest possible way to get a fast laptop back, and the alternative people are usually considering is a new gaming laptop.
A ZenBook with a good screen and a tired battery is worth a battery. A ZenBook with a cracked bonded touch assembly and soldered entry-level memory is a harder conversation, and we'll have it with the numbers in front of you, not after the work.
Chromebooks are their own case. They are cheap, they're sealed, and past a certain point the repair costs more than the device. We'll say so.
No surprises. Ever.
You get a clear, flat-rate quote before any work begins. If we can't fix it, you don't pay the repair fee. Simple as that.
Every job is different, so we look first and quote you directly. No surprises, and nothing happens until you've said go.
Three steps to a working ASUS
“Top tier service all the way! I had a laptop display issue that was beyond repair. Rather than recommend a costly display unit replacement, Mohammed gave me a very cost-effective swap option.”
“Mohammed provided fast, and professional service. The price was very reasonable. Would recommend to anyone with any type of computer issues.”
“I had an excellent experience with Mohammed at Computech. He was able to diagnose the issue quickly and efficiently. He was highly professional, knowledgeable, and explained everything clearly. On top of that, he was very friendly and easy to work with.”
Questions, answered
By arrangement rather than as a standard booking. Strathmore is in the wider group of communities Mo travels to, not the four towns on the daily in-home run, so call and we'll sort out what works.
Drop it at the shop at 303 Wentworth Row SW next time you're in the city. It's open seven days, the diagnosis is free, and we call you with the fault and a flat price before anything is done.
For network problems, a small office, or a desktop wired into a bigger setup, yes. For one laptop with one fault, drop-off is faster and cheaper and we'll tell you that rather than book a trip.
Depends on the job and on parts. You get a real timeline with the quote, not an optimistic one, and if a part has to come in you'll know before you agree to anything.
Nothing. Free whether you go ahead or not.
ZenBook, VivoBook, ROG, TUF Gaming, ProArt, ExpertBook and ASUS Chromebooks, plus ASUS desktops and motherboards.
Worth acting on. Lifting hinge designs carry the weight of the machine, so wear shows up sooner, and the real risk is the display cable running past the hinge rather than the hinge itself.
Usually not. It's nearly always heat. The fins clog, the paste dries, and the machine cuts power to protect itself. A strip, clean and repaste fixes the large majority of these.
Depends on the room, the carpet and whether there are pets, but if it has been two years and it has never been opened, it's due. It's a lot cheaper than what people replace them with.
Sometimes, but on ASUS machines a lot of fan behaviour is driven by the manufacturer's own control software, and when that's in a mess the fans misbehave on a mechanically perfect laptop. We rule that out before opening anything.
On the thin models, generally no, because it's soldered to the board. Some mid-range models have one socket alongside soldered memory. Give us the full model name and we'll confirm before you buy.
Yes. Non-touch models usually take a bare panel matched by part number. Touch and convertible models are typically a bonded assembly, which is a different part and a different price, so we confirm which yours is first.
If it's still on a mechanical drive, hugely. If it already has an SSD and still feels slow, the cause is usually something else and we'll find out what before you spend.
Could be power, board, battery or storage. The diagnosis is free, so you find out which before deciding anything.
Most same-day. A clean and repaste is typically a same-day job. Ordered parts depend on your exact model and you'll get a real timeline with the quote.
Yes, though we're honest about the maths. They are inexpensive and sealed, so past a certain repair the sensible answer is replacement, and we'll tell you when that's the case.
In-home across Calgary and the nearby towns, or drop it at the shop at 303 Wentworth Row SW, open seven days. Gaming machines needing a strip down are bench jobs.
Yes. A cooling service doesn't touch your storage, and anything that does gets backed up first.
A flat quote after a free look, before any work. If we can't fix it, no repair fee.
Yes. Diagnosis, memory and storage, power supplies, cooling and getting a machine that won't post back to life.
Related pages
Got an ASUS that needs looking at?
Call and we'll work out the fastest route.