Laptop battery replacement in Okotoks
CompuTech replaces laptop batteries in Okotoks, health-tested at your place before anything is swapped. Plugged in but not charging is the battery only about one time in four, so we test the charger and port first.

- ✓ No fix, no fee
- ✓ One all-in price for parts jobs
- ✓ No charge to look at drop-offs
- ✓ Most repairs done same day
Hours, address and more about CompuTech
| Day | Shop | In-home |
|---|---|---|
| Mon | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Tue | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Wed | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Thu | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Fri | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Sat | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Sun | 10:00 AM – 6:00 PM | Drop-off only |
- 303 Wentworth Row SW, Calgary, AB. In-shop service by appointment. Get directions →
- In-home visits booked by phone or online. Call before noon for same day.
- 587-317-0482
- Hours
- CompuTech's shop at 303 Wentworth Row SW, Calgary, AB is open Mon–Sun 10:00 AM – 6:00 PM. In-home visits across Calgary run Monday to Saturday, 10:00 AM – 4:00 PM and 6:00 PM – 8:00 PM. In-shop service is by appointment, booked weekdays 4:00 PM – 6:00 PM, weekends 10:00 AM – 6:00 PM. Sunday is in-shop appointments only.
- The shop
- CompuTech's shop is at 303 Wentworth Row SW, Calgary, AB. In-shop service is by appointment, booked by phone or online. Call CompuTech on 587-317-0482.
- Booking
- In-home visits from CompuTech across Calgary are booked by phone or through the site; calling before noon gives the best chance of a same-day slot.
- Pricing
- CompuTech's in-home visits in Calgary are $99 an hour and remote sessions $65 an hour, 1 hour minimum, then billed by the half hour. A repair that needs parts gets one price with the visit included, agreed before any work starts, and if it can't be fixed, you pay nothing. Machines dropped at the shop are looked at for no charge. Outside Calgary a travel fee applies, confirmed before the visit; Calgary has none.
- Turnaround
- Most CompuTech repairs in Calgary are finished the same day. Calling before noon gives the best chance of a same-day slot.
- Who turns up
- CompuTech is one technician who answers his own phone and does the work himself, fixing Calgary's laptops, networks and smart homes since 2015, over 5,000 repairs. CompuTech is rated 5.0 out of 5 across 758 reviews.
- Machines
- CompuTech repairs Windows and Mac laptops and desktops in Calgary, and rescues photos and files from phones and tablets that won't start.
- Customers
- CompuTech works with homes and small businesses in Calgary. Business IT is month to month with no lock-in contract.
- Not offered
- CompuTech is not a phone repair shop, and sends a machine still under manufacturer warranty back to Apple, Dell or Microsoft when that is the better deal for the customer.
- Service area
- CompuTech comes to homes and offices across Calgary and Airdrie, Chestermere, Cochrane and Okotoks. Strathmore, High River, Langdon, De Winton, Rocky View County, Crossfield and Diamond Valley are covered by arrangement.
- Facts reviewed
- Reviewed September 2026. Hours change on the day they change; call 587-317-0482 to confirm before a long drive.
Battery symptoms and what they usually mean
South on the 2A, at your door
CompuTech covers the whole of Okotoks for in-home visits. Okotoks is one of the four towns on the in-home list, so a visit here's booked exactly like a Calgary one, plus a travel fee Mo confirms when you book. We come to the house, find out what's actually wrong, and if it needs a part you get one price, visit included, before anything is taken apart.
We cover the whole town. Drake Landing, Cimarron, Crystal Shores, Air Ranch, Westmount, Suntree, Wedderburn, D'Arcy Ranch and the older streets down by the Sheep River. If you're on an acreage between Okotoks and the highway, that's fine too, just give us the address when you book.
Old town, new town
Okotoks has a genuine split and it shows up in the work. The newer subdivisions bring big houses with Wi-Fi that gives up somewhere around the bonus room, plus a lot of smart doorbells, cameras and TVs that all want to be on the same network and don't always agree about it. The older streets bring machines with years on them, where the honest question is whether an upgrade is worth it or whether it's time to move the files somewhere new.
Either way the shop at 303 Wentworth Row SW is open seven days if dropping it off is easier than waiting in.
If your battery is swollen
A swollen battery is the one fault CompuTech treats as urgent in Calgary. A swelling lithium cell is the one laptop fault we treat as genuinely urgent, and it's more common than people realise on machines past about four years old.
How to tell
- The trackpad no longer clicks properly, or sits higher than the case around it
- The laptop rocks on a flat table instead of sitting still
- The lid doesn't close flush, or the base has a visible bulge
- On a Surface or tablet, the screen has started lifting away at one edge
What to do about it
Stop charging it. Shut it down rather than leaving it asleep. Take it off soft surfaces like beds and sofas. Don't press on the trackpad to see how bad it is, don't try to prise anything open, and don't attempt to puncture or deflate it. A damaged lithium cell can vent or ignite, and the pressure is what makes that more likely.
Then bring it in. We remove and replace it properly and dispose of the old cell the way it has to be disposed of, which isn't in household waste. Caught reasonably early this is a battery job. Left long enough, the swelling damages the trackpad, cracks the case, or on a glued device pushes the screen out, and then it's not a battery job any more.
When the battery is simply worn out
The ordinary case CompuTech sees: a battery that has simply done its miles. Every laptop battery loses capacity as it's used. It's chemistry, not a defect. A machine that used to give you seven hours and now gives you ninety minutes has a battery that has done its miles.
Modern batteries are rated in charge cycles rather than years, and a cycle is a full charge worth of use rather than a single plug-in. Two half-charges make one cycle. That's why a laptop that lives on a desk plugged in can still have a healthy battery after five years, while one carried everywhere can be finished in two.
We test before we sell you one
Windows and macOS both report the battery's design capacity, its current capacity and its cycle count, and that tells us plainly whether the battery is genuinely worn or whether something else is draining it. Sometimes the answer is a background process, a power setting, or a machine running hot enough to burn through charge. Replacing the battery in those cases changes nothing, and you would have paid for it.
Plugged in and not charging
This one has four possible causes and only one of them is the battery, which is exactly why we test before quoting anything.
| Cause | How common | The fix |
|---|---|---|
| The charger or its cable | The most common of the four | A new charger, the cheapest outcome |
| The charging port or connector | Wears with years of plugging in | Port repair |
| The charging circuit on the board | Less common | A board repair, not a battery |
| The battery itself | Roughly one time in four | Battery replacement |
- The charger itself, including a cable that has failed inside the sleeve
- The charging port or connector, which loosens and wears with years of plugging in
- The charging circuit on the board, which is a repair, not a battery
- The battery, which has stopped accepting charge
A worn charger cable is the most common of the four and the cheapest to fix, so it's a poor outcome to have paid for a battery instead. We test the charger, the port and the battery separately and tell you which one it is.
About cheap batteries, and getting more life from a new one
CompuTech's view on cheap batteries, and how to get more life from a new one. There's a lot of very cheap laptop battery on the market and quite a bit of it's not worth having. Under-specified cells, missing protection circuitry and capacity claims that don't survive contact with reality. Fitting one of those into a machine you use daily is a false economy and occasionally a safety issue.
We fit batteries we're willing to stand behind, and if you've bought one yourself we'll tell you what we think of it before fitting it rather than after.
Making the new one last
- Heat is what ages a battery fastest, so keep vents clear and off duvets and cushions
- Living permanently at 100 percent is harder on a cell than cycling in the middle of the range
- Many laptops now offer a charge limit setting for machines that mostly stay plugged in, which is worth switching on
- Deep discharges to zero repeatedly do more harm than topping up during the day
- Full monthly calibration cycles are a myth left over from older battery chemistry
What to expect on the day
What to expect on the day CompuTech comes out to Okotoks. Call in the morning and there's a good chance of a same-day visit. Most repairs finish in that visit. In-home runs Monday to Saturday, and on Sunday the shop is open but the road isn't, so Sunday means drop-off.
Give us the make and model when you book. It's not admin for the sake of it: it tells us whether the part you probably need is something we carry or something that has to come in, and that changes whether we can promise same-day before we set off.
Bench jobs, board-level faults, data recovery, anything that needs to be opened up properly, travel back to Calgary. You get what's wrong and one all-in price by phone before we start, then the machine comes back to Okotoks.
No surprises. Ever.
You know what a visit costs before you book, and you agree the price of any repair before work begins. If we can't fix it, you don't pay. Simple as that.
Visits are 1 hour minimum, then billed by the half hour. If Mo can't fix it, you don't pay, and nothing gets opened or ordered until you've said go.
- In-home visit
- $99/hr
- Remote session
- $65/hr
- In-shop drop-off
- No charge to look
Three steps to a working battery
“I needed a battery replacement on my 6 year old Apple Macbook Pro. Mohammed did an excellent job, provided outstanding advice, and all at a very reasonable price. I highly recommend his services.”
“Within 40 minutes of my first phone call, Mohammed had my laptop in his hands and was already taking it apart while explaining the issue and repair process to me in detail. He diagnosed the problem quickly and efficiently, and his expertise was obvious throughout the entire experience.”
“I could not be happier with my repair service and the way my laptop is working! He offered extra advice on how to set up my home office, as well as how to make me more efficient utilizing my laptop! Very happy girl over here!! Thank you Moe!! 10 out of 10 recommend!!!”
Questions, answered
We come to you. Okotoks is on the in-home list, so it books like any Calgary visit. Drop-off at the SW Calgary shop is there if you prefer it.
Yes. Okotoks is outside the city, so a travel fee applies, and Mo tells you the amount when you book rather than adding it afterwards.
Frequently the same day when you call in the morning. Before noon is the best window to catch a same-day slot.
The whole town and the acreages around it: Drake Landing, Cimarron, Crystal Shores, Air Ranch, Westmount, Suntree, Wedderburn, D'Arcy Ranch and the older streets near the Sheep River.
Monday to Saturday. Sunday the Calgary shop takes appointments but there are no road visits.
Almost certainly. A swelling battery sits directly under the trackpad on most laptops and pushes it up. Stop charging the machine, don't press on the trackpad, and bring it in.
Yes, treat it that way. A swollen lithium cell can vent or catch fire, and pressure and heat make that more likely. Don't puncture it, don't leave it charging unattended, and don't use it on a bed or sofa.
We would rather you didn't. Prising a swollen cell out of a tight case is exactly how they get punctured, and most modern batteries are glued in as well as screwed. Bring it to us and it costs you very little more than the part.
Not in household waste and not in the recycling bin. We take the old one when we fit the new one and dispose of it properly, which is the easiest answer for you.
Batteries are rated in charge cycles rather than years, and a cycle is a full charge worth of use rather than one plug-in. A machine that mostly lives on a desk can be fine after five years. One carried everywhere daily can be finished in two.
Windows and macOS both report design capacity, current capacity and cycle count. We read those before quoting, because if the battery is healthy and something else is eating the charge, a new battery changes nothing.
Only one time in four, roughly. It can also be the charger, the charging port, or the charging circuit on the board. A failed charger cable is the most common cause and the cheapest to fix, so it's worth testing before replacing anything.
That's a battery that has stopped holding charge at all. It's usually straightforward to replace, and worth doing on any machine you want to carry anywhere.
A worn cell that can't maintain voltage under load. The percentage reading is based on an assumption about capacity the battery no longer has, so the machine drops out without warning.
Most are same-day when we have the part. Glued batteries in thin machines and Surface devices take longer because they need heat and patience to remove safely.
Yes, across MacBook Air and MacBook Pro. They are adhered rather than clipped in, so it's careful work, and swollen ones are common on older models.
You can, and we'll tell you what we think of it before fitting rather than after. A lot of very cheap cells are under-specified or missing protection circuitry, and that's a poor trade in something that lives on your lap.
Keep it cool, keep the vents clear, and if your laptop offers a charge limit setting and mostly stays plugged in, turn it on. Heat and sitting permanently at full charge are what age a cell fastest.
No. That advice is left over from an older battery chemistry and it does modern cells no favours. Regular deep discharges shorten their life rather than extending it.
It depends on the model, because batteries vary a lot between machines. You get one price with the visit included once we've checked it, before anything is done.
Yes, in-home across Calgary and the nearby towns for most models, or drop it at 303 Wentworth Row SW, open seven days. Glued batteries are bench work.
Related pages
Battery swollen or worn out?
Book a visit to Okotoks, or call.
