HP repair in Airdrie
CompuTech repairs HP laptops and desktops in Airdrie with in-home visits from the Calgary shop. A lot of Airdrie's HPs are Pavilions doing home-office duty on a couch, which is how the hinge and heat faults on this page get started.
- ✓ No fix, no fee
- ✓ One all-in price for parts jobs
- ✓ No charge to look at drop-offs
- ✓ Most repairs done same day
Hours, address and more about CompuTech
| Day | Shop | In-home |
|---|---|---|
| Mon | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Tue | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Wed | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Thu | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Fri | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Sat | 10:00 AM – 6:00 PM | 10:00 AM – 4:00 PM, 6:00 PM – 8:00 PM |
| Sun | 10:00 AM – 6:00 PM | Drop-off only |
- 303 Wentworth Row SW, Calgary, AB. In-shop service by appointment. Get directions →
- In-home visits booked by phone or online. Call before noon for same day.
- 587-317-0482
- Hours
- CompuTech's shop at 303 Wentworth Row SW, Calgary, AB is open Mon–Sun 10:00 AM – 6:00 PM. In-home visits across Calgary run Monday to Saturday, 10:00 AM – 4:00 PM and 6:00 PM – 8:00 PM. In-shop service is by appointment, booked weekdays 4:00 PM – 6:00 PM, weekends 10:00 AM – 6:00 PM. Sunday is in-shop appointments only.
- The shop
- CompuTech's shop is at 303 Wentworth Row SW, Calgary, AB. In-shop service is by appointment, booked by phone or online. Call CompuTech on 587-317-0482.
- Booking
- In-home visits from CompuTech across Calgary are booked by phone or through the site; calling before noon gives the best chance of a same-day slot.
- Pricing
- CompuTech's in-home visits in Calgary are $99 an hour and remote sessions $65 an hour, 1 hour minimum, then billed by the half hour. A repair that needs parts gets one price with the visit included, agreed before any work starts, and if it can't be fixed, you pay nothing. Machines dropped at the shop are looked at for no charge. Outside Calgary a travel fee applies, confirmed before the visit; Calgary has none.
- Turnaround
- Most CompuTech repairs in Calgary are finished the same day. Calling before noon gives the best chance of a same-day slot.
- Who turns up
- CompuTech is one technician who answers his own phone and does the work himself, fixing Calgary's laptops, networks and smart homes since 2015, over 5,000 repairs. CompuTech is rated 5.0 out of 5 across 758 reviews.
- Machines
- CompuTech repairs Windows and Mac laptops and desktops in Calgary, and rescues photos and files from phones and tablets that won't start.
- Customers
- CompuTech works with homes and small businesses in Calgary. Business IT is month to month with no lock-in contract.
- Not offered
- CompuTech is not a phone repair shop, and sends a machine still under manufacturer warranty back to Apple, Dell or Microsoft when that is the better deal for the customer.
- Service area
- CompuTech comes to homes and offices across Calgary and Airdrie, Chestermere, Cochrane and Okotoks. Strathmore, High River, Langdon, De Winton, Rocky View County, Crossfield and Diamond Valley are covered by arrangement.
- Facts reviewed
- Reviewed September 2026. Hours change on the day they change; call 587-317-0482 to confirm before a long drive.
What we see most on HP machines
Booking one of these? Ask what else is worth doing while it's already open.
We drive to Airdrie, not the other way round
Airdrie is on the in-home list, which means a visit is booked the same way a Calgary one is. You pick a window, we turn up with the tools, and the machine never leaves your desk unless it needs the bench. Most of what we see in Airdrie gets sorted in that one visit.
The drive is the easy part. North on Stoney or Deerfoot, up the QEII, and you're in town. That matters more than it sounds: plenty of shops won't come this far at all and ask you to drive to them. We come to you. There's a travel fee for the trip outside the city, and Mo tells you the amount when you book, so it's never a surprise on the day.
The parts of town we work in
Newer builds out on the edges, Bayside, Windsong, Kings Heights, Ravenswood and Cooper's Crossing, are where most of the Wi-Fi work comes from. Big footprints, a router parked wherever the installer found the cable, and a home office at the far corner of the house. The older core around Big Springs and Luxstone is a different job again, usually machines that have been running fine for eight years and have finally slowed to a crawl.
If it's easier to drop the machine off, the shop at 303 Wentworth Row SW is open seven days. Plenty of Airdrie customers hand it over on the way through Calgary and pick it up later in the week.
What actually goes wrong on an HP
Hinges, and the damage they cause on the way out
These are the HP faults CompuTech sees in Calgary week after week. This is the signature HP fault and it's worth catching early. On consumer Pavilion and Envy laptops the hinge is anchored into the plastic of the lid and base rather than into metal. Over a few years of opening and closing, the anchor points give way. First you get a creak, then a small crack near the corner of the screen, then the bezel starts lifting away from the lid every time you open it.
Left alone it stops being a hinge problem. The lifting bezel puts tension on the display cable that runs through the hinge, and once that cable is damaged you've gone from a plastic repair to a screen or cable replacement. If your HP has started creaking, that's the moment to have it looked at, not after the display starts flickering.
Heat, and the slow death it causes
Thin Envy and Pavilion chassis pull air through a small intake, and after two or three years that intake is a mat of dust and hair. The fan runs constantly, the machine gets hot near the hinge, and performance drops off a cliff because the processor is protecting itself. People describe this as the laptop getting slow, and they're right, but no amount of software cleanup fixes it.
A strip down, a proper clean and fresh thermal paste puts it back where it started. It's one of the most satisfying jobs we do, and it's cheap compared with the replacement people were about to buy.
Boot failures that look worse than they are
A large share of the HPs that arrive here dead aren't dead. A no bootable device message often traces to a storage setting in the BIOS, not a failed drive, and machines that shipped in the last few years have their own quirks around fast startup that can leave them apparently unresponsive. We check the cheap causes before quoting the expensive ones, which is the whole point of looking before pricing.
What can be fixed, and what HP soldered down
HP's range splits sharply. Business lines like EliteBook and ProBook are built to be opened: memory in sockets, drives on standard connectors, service access panels, keyboards that come out as an assembly. Those machines age well and are worth investing in.
Thin consumer lines are the opposite. Most Spectre models and many recent thin Envy models have memory soldered directly to the board, so the only upgrade left is storage. That's not a fault, it's a design decision, but it matters when you're deciding whether to spend money on a machine that feels slow. We'll tell you which of the two you have before you commit to anything.
| Part | On this brand |
|---|---|
| Screens | Replaced as a panel on most models, matched by part number to your exact display, not a near-enough substitute |
| Hinges and lid plastics | Repairable if caught before the display cable is damaged |
| Batteries | Internal on nearly everything current, straightforward to replace |
| Storage | Upgradeable across almost the whole range, and the single best change on an older HP |
| Memory | Socketed on business lines, soldered on most thin consumer models |
| Charging ports | Repairable, including the older barrel-style jacks that wear out |
Which HPs are worth the money
CompuTech's straight answer on which HPs are worth the money. An EliteBook or ProBook with a good screen and a working keyboard is nearly always worth fixing. They were built for fleets, parts are around, and a drive plus a clean gets years more out of them.
A five-year-old budget Pavilion with a cracked hinge, a tired battery and a failing drive is a different conversation, and we'll have it straight. Three repairs on one machine can add up past what the machine is worth, and we would rather tell you that than take the money for the first one and let you discover the rest later.
If you also have an HP printer that has stopped talking to the house, that's a separate job we do all the time, and it's usually a network setting rather than a broken printer.
No surprises. Ever.
You know what a visit costs before you book, and you agree the price of any repair before work begins. If we can't fix it, you don't pay. Simple as that.
Visits are 1 hour minimum, then billed by the half hour. If Mo can't fix it, you don't pay, and nothing gets opened or ordered until you've said go.
- In-home visit
- $99/hr
- Remote session
- $65/hr
- In-shop drop-off
- No charge to look
Three steps to a working HP
“Mo at Computech found a great solution to repair my laptop in a very short timeline. He is honest, knowledgeable and won't try to upsell you on unnecessary gadgets. I will use him again if/when I have other problems with my aging laptop.”
“While many big chain computer repair shops charge absurd prices to run simple diagnostic tests and leave you without your computer for several days, Computech's services are affordably priced and the turnaround time is outstanding. Mohammed takes great pride in his work and in building relationships with his customers- this is uncommon to see in most businesses today.”
“Mohammed provided fast, and professional service. The price was very reasonable. Would recommend to anyone with any type of computer issues.”
Questions, answered
We come to you. Airdrie is on the in-home list, so it's booked exactly like a Calgary visit. Driving down to the shop is an option if you prefer, not a requirement.
There's a travel fee, since Airdrie is outside Calgary. Mo confirms the amount when you book, before anyone sets off, so you know it before the visit rather than on the invoice.
Often the same day if you call in the morning. Call before noon for the best chance of a slot, because the day fills from the top.
All of it. Bayside, Windsong, Kings Heights, Cooper's Crossing, Ravenswood, Sagewood, Luxstone, Big Springs, Midtown and the acreages around the edges.
Monday to Saturday for in-home. Sunday the shop is open but Mo isn't out on the road, so Sunday jobs are drop-off.
Pavilion, Envy, Spectre, EliteBook, ProBook, Omen and Victus laptops, plus HP desktops and all-in-ones. Give us the model number off the base and we'll tell you exactly what is possible.
Usually yes, and the sooner the better. Once the lid starts lifting it puts strain on the display cable running through the hinge, and a plastic repair turns into a screen repair.
Usually it's just full. Thin HP chassis clog their intake with dust over a couple of years, so the fan runs flat out and the processor slows itself down to survive. A strip, clean and repaste puts it back to normal.
Often not. That message frequently comes from a storage mode setting in the BIOS, not a failed drive. We rule out the settings-level causes before quoting the expensive ones.
Yes. We match the replacement panel by part number to your exact display, because HP uses several different panels across one model name and a near-enough match gets you wrong resolution or a dead touch layer.
Depends which one. EliteBook and ProBook business models generally have sockets. Most Spectre models and many thin Envy models have memory soldered to the board, so storage is the only upgrade left. We'll confirm which yours is before you buy anything.
It's the single biggest improvement you can make to an older HP, and it usually costs less than people expect. If the rest of the machine is sound we'll say so, and if it's not we'll say that too.
Test it first. Sometimes it's a genuinely worn battery, sometimes it's a power setting or a background process draining it. We check before selling you a part.
Most are done same-day. Anything needing a part we don't carry depends on availability for your exact model, and you'll get a real timeline with the quote rather than a hopeful one.
Either. In-home visits cover Calgary and the nearby towns, or drop it at the shop at 303 Wentworth Row SW, open seven days.
Yes. We back up before anything with risk attached, and a drive upgrade includes moving your data across rather than charging for it separately.
Visits are billed by the hour. If your HP needs a part, you get one price with the visit folded in, before any work starts. If we can't fix it, you don't pay.
Different job, and yes we do it. Nine times out of ten it's the printer losing its place on your network, not a hardware failure. We give it a permanent address so it stops happening.
Sometimes the honest answer is no, and you'll get that answer. A business EliteBook is usually worth it. A five-year-old budget Pavilion needing three separate repairs often isn't, and we would rather tell you than take the money.
Yes. Power supplies, drives, memory, fans and the all-in-one models where the whole machine lives behind the screen.
Related pages
Got an HP that needs looking at?
Book a visit to Airdrie, or call.